Privacy Policy

1. General Provisions
1.1. This privacy policy governs the principles of collecting, processing, and storing personal data. Personal data is collected, processed, and stored by the data controller (United Delivery Mission MTÜ) (hereinafter referred to as the data controller).
1.2. A data subject, within the meaning of this privacy policy, is a client or any other natural person whose personal data is processed by the data controller.
1.3. A client, within the meaning of this privacy policy, is anyone who purchases goods or services from the data controller's website.
1.4. The data controller follows the principles of data processing established by law, processing personal data lawfully, fairly, and securely. The data controller can confirm that personal data is processed in accordance with the requirements set forth by law.

2. Collection, Processing, and Storage of Personal Data
2.1. The personal data collected, processed, and stored by the data controller is gathered electronically, mainly through the website and email.
2.2. By sharing their personal data, the data subject grants the data controller the right to collect, organize, use, and manage personal data for the purposes defined in this privacy policy, which the data subject directly or indirectly provides when purchasing goods or services on the website.
2.3. The data subject is responsible for ensuring that the information they provide is accurate, correct, and complete. Knowingly providing false information is considered a violation of this privacy policy. The data subject is obliged to promptly inform the data controller of any changes to the information provided.
2.4. The data controller is not responsible for any damage caused to the data subject or third parties resulting from the provision of false information by the data subject.

3. Processing of Client Personal Data
3.1. The data controller may process the following personal data of the data subject:
3.1.1. First and last name;
3.1.2. Date of birth;
3.1.3. Phone number;
3.1.4. Email address;
3.1.5. Address;
3.1.6. Bank account number;
3.1.7. Payment card details;
3.2. In addition, the data controller has the right to collect information about the client that is available in public registers.
3.3. The legal basis for the processing of personal data is Article 6 (1) (a), (b), (c), and (f) of the General Data Protection Regulation (GDPR):
a) the data subject has given consent to the processing of their personal data for one or more specific purposes;
b) processing is necessary for the performance of a contract to which the data subject is a party, or in order to take steps at the request of the data subject prior to entering into a contract;
c) processing is necessary for compliance with a legal obligation to which the data controller is subject;
f) processing is necessary for the purposes of the legitimate interests pursued by the data controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject, particularly where the data subject is a child.
3.4. Processing of personal data according to the purpose:
3.4.1. Purpose – security and safety
Maximum retention period – according to the deadlines set by law
3.4.2. Purpose – financial operations, accounting
Maximum retention period – according to the deadlines set by law
3.5. The data controller has the right to share client personal data with third parties, such as authorized data processors, accountants, transport and courier companies, and payment service providers. The data controller is the responsible processor of personal data. For payment processing, personal data necessary for making payments is transmitted to the authorized processor Maksekeskus AS.
3.6. In the processing and storage of personal data, the data controller applies organizational and technical measures to protect personal data from accidental or unlawful destruction, alteration, disclosure, and any other unlawful processing.
3.7. The data controller retains the data of data subjects depending on the processing purpose, but not longer than 2 years.

4. Rights of the Data Subject
4.1. The data subject has the right to access their personal data and review it.
4.2. The data subject has the right to receive information about the processing of their personal data.
4.3. The data subject has the right to correct or supplement inaccurate data.
4.4. If personal data is processed based on the data subject’s consent, the data subject has the right to withdraw their consent at any time.
4.5. To exercise their rights, the data subject can contact customer support at (info@uniteddeliverymission.com).
4.6. The data subject has the right to lodge a complaint with the Data Protection Inspectorate for the protection of their rights.

5. Final Provisions
5.1. These data protection terms have been drawn up in accordance with Regulation (EU) No 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and the repealing of Directive 95/46/EC (General Data Protection Regulation), the Personal Data Protection Act of the Republic of Estonia, and the legislation of the Republic of Estonia and the European Union.
5.2. The data controller has the right to partially or fully amend the data protection terms by notifying data subjects of such changes via the website www.uniteddeliverymission.com.